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What Sellers Are Missing From CRM

What Sellers Are Missing From CRM

Rate this post As the B2B buyer continues to evolve, B2B sellers have more solutions than ever in their technology stacks. From CRM, sales content and asset management, to sales enablement, LMS and more, these technologies have been adopted in order to stay ahead of the changing behavior of prospects. However, while the adopter of these solutions has good intentions and hopes to drive individual sales while increasing the team’s productivity, that is not always the outcome. Specifically, many sellers…

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Square launches Online Store solution in UK

Square launches Online Store solution in UK

Rate this post Payments provider Square has announced the launch of Square Online Store for sellers in the United Kingdom. This allows small and medium-sized enterprises to sell both online as offline, with a free starter plan. Original source: https://ecommercenews.eu/square-launches-online-store-in-uk/

SEO: How Important Is It to Make the First Page?

SEO: How Important Is It to Make the First Page?

Rate this post In a recent E-Commerce Times poll, only 4.32 percent of respondents said there was always enough information on the first page of search results to meet their needs. By comparison, 14.05 percent said they found the first-page search results were rigged and limited by algorithmic highlights. More than one quarter, 25.41 percent, said even if the first page provided enough information, they still wanted to see what else might be available. Twenty percent said they usually found…

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iDeal of Sweden expands to 30 new markets

iDeal of Sweden expands to 30 new markets

Rate this post iDeal of Sweden is expecting to double its revenue this year and is now investing heavily in its ecommerce operations. The smartphone accessories retailer has move to a new ecommerce platform and is ready to open business in over 30 new markets. Original source: https://ecommercenews.eu/ideal-of-sweden-expands-to-30-new-markets/

How Polish B2B companies buy and sell online

How Polish B2B companies buy and sell online

How Polish B2B companies buy and sell online5 (100%) 1 vote About three in four business-to-business companies in Poland sell their products or services online. The majority of those retailers have been involved in ecommerce for over five years now, while half of Polish B2B companies also operate internationally. Original source: https://ecommercenews.eu/how-polish-b2b-companies-buy-and-sell-online/

Square launches Online Store solution in UK

Square launches Online Store solution in UK

Rate this post Payments provider Square has announced the launch of Square Online Store for sellers in the United Kingdom. This allows small and medium-sized enterprises to sell both online as offline, with a free starter plan. Original source: https://ecommercenews.eu/square-launches-online-store-in-uk/

What Matters Most in the Race to 5G Wireless

What Matters Most in the Race to 5G Wireless

Rate this post With 5G knocking on our door, a growing number of wireless competitors have been getting on their high-horses and trying to knock down the current leaders. All I have to say is, cut it out! No customer or investor is interested in all this meaningless industry-wide jibber-jabber. If you keep this up, you may pay a price when you do begin to offer 5G. Does it really matter which carrier or which smartphone maker is first to…

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Alphabet’s Wing Delivery Service Takes Flight in Australia

Alphabet’s Wing Delivery Service Takes Flight in Australia

Rate this post Alphabet’s Project Wing on Monday launched a commercial air delivery service in North Canberra, Australia, providing customers with fresh food, hot coffee and over-the-counter medications from seven local businesses. Shoppers can use Wing’s mobile app to place orders and receive deliveries within 30 minutes. The launch follows an 18-month test period in the area, with more than 3,000 packages delivered. Australia’s Civil Aviation Safety Authority, CASA, has approved the delivery subject to various restrictions. Original source: http://www.ecommercetimes.com/story/85947.html?rss=1

H&M limits free delivery

H&M limits free delivery

Rate this post H&M is the latest major fashion retailer that’s changing its free delivery policy. The Swedish clothing company is now asking for a delivery fee for loyalty club members. This only applies to small online orders, but still, it’s another sign of what’s to come in European ecommerce. Original source: https://ecommercenews.eu/hm-limits-free-delivery/

H&M limits free delivery

H&M limits free delivery

Rate this post H&M is the latest major fashion retailer that’s changing its free delivery policy. The Swedish clothing company is now asking for a delivery fee for loyalty club members. This only applies to small online orders, but still, it’s another sign of what’s to come in European ecommerce. Original source: https://ecommercenews.eu/hm-limits-free-delivery/

10 Steps to Create a Seamless Omnichannel Business

10 Steps to Create a Seamless Omnichannel Business

Rate this post During the last year, longstanding brick-and-mortar retailer chains such as Toys “R” Us, Payless, and Diesel USA have filed for bankruptcy. Failures like these happen despite the fact that U.S. consumer spending currently is high, and the unemployment rate is low. Why is that? We cannot address this topic without first taking a good look at Amazon and the massive power it represents in the online commerce hemisphere. In 2018, Amazon accounted for a staggering 49 percent…

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The Netherlands has 5 million cross-border shoppers

The Netherlands has 5 million cross-border shoppers

Rate this post There were 5 million Dutch consumers who shopped online cross-border last year. That’s a significant increase of 32 percent compared to the situation one year before, when there were 3.8 million cross-border shoppers in the Netherlands. Together, these 5 million people spent about 880 million euros at foreign ecommerce websites. Original source: https://ecommercenews.eu/the-netherlands-has-5-million-cross-border-shoppers/

Extreme Customer Experience

Extreme Customer Experience

Rate this post CRM guru Samson Lee has a new idea about customer experience. I don’t know that I agree with it, but Lee has a way of making you question your assumptions and possibly change your viewpoint. Lee describes extreme experience in his paper, “Replace Customer-Centricity with Extreme Experience,” as the inevitable pain you have to go through to reach nirvana — that is, get the product or service you want from the vendor you want. He describes a…

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Amazon enters Austrian retail top 10 for first time

Amazon enters Austrian retail top 10 for first time

Rate this post For the first time, Amazon has entered the top 10 of the biggest retailers in Austria. The country’s retail trade association, Handelsverband Österreich, has compiled a new list of the top 100 retailers in Austria and after ending in eleventh place last year, Amazon now ranks ninth. Original source: https://ecommercenews.eu/amazon-enters-austrian-retail-top-10-for-first-time/

Amazon enters Austrian retail top 10 for first time

Amazon enters Austrian retail top 10 for first time

Rate this post For the first time, Amazon has entered the top 10 of the biggest retailers in Austria. The country’s retail trade association, Handelsverband Österreich, has compiled a new list of the top 100 retailers in Austria and after ending in eleventh place last year, Amazon now ranks ninth. Original source: https://ecommercenews.eu/amazon-enters-austrian-retail-top-10-for-first-time/

Ikea tests furniture rental in Europe

Ikea tests furniture rental in Europe

Rate this post Ikea is testing the rental of its furniture in all of its main markets. The furniture retailer first said it was looking to lease its products in February, but it now revealed more details about the furniture rental project it will run across Europe and other markets. Original source: https://ecommercenews.eu/ikea-tests-furniture-rental-in-europe/

Stocks and Flows, in Brexit and CRM

Stocks and Flows, in Brexit and CRM

Rate this post You could not have picked a better place for a career in the last two decades than CRM. In one way or another it is the heart of the digital disruption, or the modernization of business. CRM was the first front office system to help organize significant staff doing important but far from routinized things for the business. You could rely on back office apps to organize various aspects of production, but the front office was the…

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Zuckerberg Tries, Tries Again

Zuckerberg Tries, Tries Again

Rate this post Mark Zuckerberg’s most recent effort to change the conversation about Facebook seems like just another attempt at self-justification. In a recent op-ed, he places the onus squarely on the shoulders of government to do the right things by regulating how social media works. “From what I’ve learned, I believe we need new regulation in four areas: harmful content, election integrity, privacy and data portability,” Zuckerberg wrote. Translation: Please keep me from doing this because I can’t do…

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Asos will block serial returners

Asos will block serial returners

Rate this post Asos is done with online shoppers who turn out to be serial returners. The UK fashion retailer doesn’t want customers who wear their purchases and then return them, or customers who order and return way more items than ‘the most loyal Asos customer’ would order’. Asos is now threatening to deactivate these accounts. Original source: https://ecommercenews.eu/asos-will-block-serial-returners/

The top 30 UK logistics service providers

The top 30 UK logistics service providers

Rate this post The Chartered Institute of Logistics and Transport has compiled a list with the top 30 logistics and service providers in the United Kingdom. Spoiler alert: DPD Group is the number one. But who are the other top logistics companies? Original source: https://ecommercenews.eu/the-top-30-uk-logistics-service-providers/

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