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Month: November 2018

Bundeskartellamt investigates abuse of dominance by Amazon

Bundeskartellamt investigates abuse of dominance by Amazon

The Bundeskartellamt, whose task it is to protect competition in Germany, will examine how Amazon operates in Germany. The main concern is that Amazon is an online retailer itself, but it also has opened its German marketplace for external vendors. Is Amazon abusing its market position? Original source: https://ecommercenews.eu/bundeskartellamt-investigates-abuse-of-dominance-by-amazon/

DoJ Takes Down Online Ad Fraud Ring, Indicts 8

DoJ Takes Down Online Ad Fraud Ring, Indicts 8

The DoJ has revealed an unsealed indictment of eight defendants for crimes related to their involvement in widespread digital advertising fraud. The DoJ alleges the eight individuals were behind two global schemes, 3ve and Methbot, which stole tens of millions of dollars through a scam that used fake Web traffic and fake websites. “These individuals built complex, fraudulent digital advertising infrastructure for the express purpose of misleading and defrauding companies,” said FBI Assistant Director-in-Charge William F. Sweeney. Original source: http://www.ecommercetimes.com/story/85707.html?rss=1

UK commuter commerce to be worth €5.2 billion by 2022

UK commuter commerce to be worth €5.2 billion by 2022

In the United Kingdom, commuters spend a lot while they are on the train. The value of on-train commuter commerce reached 2.9 billion euros last year and is predicted to grow by 75 percent to reach 5.2 billion euros by 2022. Original source: https://ecommercenews.eu/uk-commuter-commerce-to-be-worth-e5-2-billion-by-2022/

Bundeskartellamt investigates abuse of dominance by Amazon

Bundeskartellamt investigates abuse of dominance by Amazon

The Bundeskartellamt, whose task it is to protect competition in Germany, will examine how Amazon operates in Germany. The main concern is that Amazon is an online retailer itself, but it also has opened its German marketplace for external vendors. Is Amazon abusing its market position? Original source: https://ecommercenews.eu/bundeskartellamt-investigates-abuse-of-dominance-by-amazon/

Six companies form major logistics company EV Cargo

Six companies form major logistics company EV Cargo

Six logistics companies from the United Kingdom have combined to form a new logistics company, which is said to be the largest privately owned logistics company in the country. The newly created company is called EV Cargo. Original source: https://ecommercenews.eu/six-companies-form-major-logistics-company-ev-cargo/

The Unsustainability of Black Friday and Cyber Monday for E-Commerce

The Unsustainability of Black Friday and Cyber Monday for E-Commerce

Black Friday made its debut sometime in the 1960s as the day to help retailers move from the red to the black in profits. The day-after-Thanksgiving shopping extravaganza has grown well beyond its roots since then. Last year, at the peak of Black Friday, shoppers were spending nearly $1 million per minute. However, the origins of Black Friday were pre-Internet, and a prime purpose for the single-day sales was to drive consumers to brick-and-mortar stores. Recently, with online shopping reaching…

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Palletways starts network in Hungary

Palletways starts network in Hungary

The Palletways Group, an express palletized freight network that distribute to 20 countries across Europe, has further expanded its network. Together with independent transport providers, Palletways will launch a new network in Hungary. Original source: https://ecommercenews.eu/palletways-starts-network-in-hungary/

Six companies form major logistics company EV Cargo

Six companies form major logistics company EV Cargo

Six logistics companies from the United Kingdom have combined to form a new logistics company, which is said to be the largest privately owned logistics company in the country. The newly created company is called EV Cargo. Original source: https://ecommercenews.eu/six-companies-form-major-logistics-company-ev-cargo/

Yandex launches ecommerce services Beru and Bringly

Yandex launches ecommerce services Beru and Bringly

Russian tech platform Yandex has launched two new services aimed at ecommerce. It now provides an online marketplace, called Beru, and offers Bringly: an ecommerce platform that is dedicated to enhancing cross-border shopping for consumers in Russia. Original source: https://ecommercenews.eu/yandex-launches-ecommerce-services-beru-and-bringly/

How to Choose a B2C E-Commerce Suite

How to Choose a B2C E-Commerce Suite

Digital transformation has become a prime focus for retailers these days. In order to grow, brick-and-mortar stores realize they must use their digital touchpoints to enhance their customers’ in-store experiences. Online retailers recognize they need to separate themselves from the pack through faster and more informative shopping experiences. And omnichannel sellers and brands are aware they need to provide their customers with a seamless, cross-channel experience. Retailers have been turning to B2C commerce suites for solutions. Original source: http://www.ecommercetimes.com/story/85701.html?rss=1

Yandex launches ecommerce services Beru and Bringly

Yandex launches ecommerce services Beru and Bringly

Russian tech platform Yandex has launched two new services aimed at ecommerce. It now provides an online marketplace, called Beru, and offers Bringly: an ecommerce platform that is dedicated to enhancing cross-border shopping for consumers in Russia. Original source: https://ecommercenews.eu/yandex-launches-ecommerce-services-beru-and-bringly/

Shopify acquires Tictail

Shopify acquires Tictail

Ecommerce software provider Shopify has acquired the Swedish startup Tictail. The news was confirmed when merchants using Tictail tried to log in and got a message about the ecommerce platform joining Shopify. Original source: https://ecommercenews.eu/shopify-acquires-tictail/

The Downward Spiral Into Crypto-Criminal Chaos

The Downward Spiral Into Crypto-Criminal Chaos

As if e-commerce companies didn’t have enough problems with transacting securely and defending against things like fraud, another avalanche of security problems — like cryptojacking, the act of illegally mining cryptocurrency on your end servers — has begun. We’ve also seen a rise in digital credit card skimming attacks against popular e-commerce software. Some of the attacks are relatively naive and un-targeted, taking advantage of lax security on websites found to be vulnerable, while others are highly targeted for maximum…

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Shopify acquires Tictail

Shopify acquires Tictail

Ecommerce software provider Shopify has acquired the Swedish startup Tictail. The news was confirmed when merchants using Tictail tried to log in and got a message about the ecommerce platform joining Shopify. Original source: https://ecommercenews.eu/shopify-acquires-tictail/

How To Gather and Broadcast Genuine Customer Testimonials

How To Gather and Broadcast Genuine Customer Testimonials

Most of us understand how overwhelming it can be moving to a new city. Surrounded by a host of options for dining, shopping, daycare, leisure time, auto mechanics and everything else under the sun, making an educated decision on where to go involves some groundwork. So what is there to do? While many of us will start by going online and checking out reviews for businesses on popular aggregate sites, our choices more likely may stem from a conversation with…

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Reining In Social Media Without Crippling It

Reining In Social Media Without Crippling It

In response to reports that Russian actors had used Facebook to disrupt the 2016 election, I wrote a few pieces about fixing the problem. I am not sure I have solutions for everything, but what motivates me is the sagging feeling that settles in whenever society throws up its hands and punts. We can do better. It’s silly to think there’s nothing to be done about any of a range of difficult problems that face us. There are solutions out…

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The average shipping costs in Europe

The average shipping costs in Europe

Shipping costs are one of the most important factors for ecommerce businesses. If you’re an online retailer, it’s important to know how much sending a package will cost you. But the average cost of shipping is different in every country. The 2018 Shipping Price Index shows you what the most expensive countries are for shipping a package. Original source: https://ecommercenews.eu/the-average-shipping-costs-in-europe/

The average shipping costs in Europe

The average shipping costs in Europe

Shipping costs are one of the most important factors for ecommerce businesses. If you’re an online retailer, it’s important to know how much sending a package will cost you. But the average cost of shipping is different in every country. The 2018 Shipping Price Index shows you what the most expensive countries are for shipping a package. Original source: https://ecommercenews.eu/the-average-shipping-costs-in-europe/

Governance: An Overlooked but Critical CX Solution

Governance: An Overlooked but Critical CX Solution

Today’s customer feedback world is extremely complex with data coming from a variety of sources. With the growing number of cross-functional teams and silos within an organization, leaders have been finding it increasingly difficult to capture the full 360-degree view of the customer to drive true change within an organization. While it’s clear that problems exist, what’s less straightforward is why CX practitioners face these challenges and how governance can make a big difference. Original source: http://www.ecommercetimes.com/story/85694.html?rss=1

How to Protect Your Company’s Online Reputation

How to Protect Your Company’s Online Reputation

When it comes to business, you’re only as good as your reputation. Indeed, your reputation is your brand. It is the substance your logo represents; it is the glue in customer brand loyalty. In a word, reputation is everything. Yet it’s not entirely under your control. That doesn’t mean you are helpless as a victim of false accusations, ratings, or wrongful attacks on your company’s character, however. Following are some things you can do to manage your company’s reputation when…

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